Flash Optimizer Support

    

Flash Optimizer 2.0

Forum

The easiest way to find the answer is to ask a person who has already faced your problem. Or get instant help in the online Help Center. This is why we installed Forums engine on our corporate website and would be extremely glad if you become a respectful member. Flash Optimizer Discussion Board is the ultimate place to find answers concerning not only Flash Optimizer itself, but also other quality software solutions by Eltima Software GmbH. You're always welcome in our Forums.

Customer Care Centre

Customer Care services are probably the most vivid difference between quality companies and emerging firms. Our customers already know that our technical and information support proved to be one of the most effective and quality products we sell from the very first day of our shareware past, present and future. That is why extending our support services and creating Customer Care Centre will provide even deeper analysis and help for our customers and site visitors. Potential consumers will experience all the quality and responsibility we provide.

Eltima's Customer Care Centre can be found here: Flash Optimizer Customer Care Centre.

Instant Messengers help

If you wish to get to receive to receive fast and reliable help you can always contact us via Instant Messenging software. Please, use the following details to find the appropriate contact:

ICQ: #133156588
AOL Messenger: SoftInfinitySP
MSN Messenger: softinfinity@hotmail.com
Yahoo Messenger: serge_softinfinity


Help

Flash Optimizer was designed to provide the easiest way to compress and optimize Shockwave Flash files. Still some practice may be needed to master all its functions. That is why we provide a full description of Flash Optimizer in one compiled manual. Whenever you download the trial or purchase the full version of Flash Optimizer you will get the manual with the installer you can also download it separately from our website.

Bug reports

If you find a bug in our software you can report it to one of the addresses mentioned below. Please provide the following information:

- an exact description of the bug (how can it be reproduced?)
- version number and release date of the software
- Operating System version

Support

Please first read the software manual carefully and visit our Forums, may be someone has already solved the problem you are facing.

If you still have questions, you can reach us at the following addresses:

- If you're on the Internet, write to support@eltima.com for technical questions, and to sales@eltima.com for registration and sales questions.
- If you have the possibility to make international calls, call us +49 69 677 33 496 (CET).
- You may also use our contacts form to send a message to the appropriate support department.